Refund & Return Policy

At Little Nibras, we understand that parents place deep trust in what they choose for their children.
 Our goal is to make your shopping experience comfortable, fair, and worry-free.

 

 

📦 Returns & Exchanges

If there is any issue with your order, we are here to help.

You may request a return or exchange if:

  • The product arrives damaged or defective

  • You receive the wrong item

  • There is a printing or manufacturing issue

Please contact us within 7 days of receiving your order and share:

  • Your order number

  • Clear photos or a short video showing the issue

Once verified, we will arrange a replacement or refund at no additional cost.

 

 

🤍 Change of Mind

We understand that sometimes parents may change their mind.

If the product is:

  • Unused

  • In its original condition

  • Not damaged or opened

You may contact us within 7 days of delivery.

In such cases:

  • Customers are responsible for return shipping costs

  • After inspection, we may offer an exchange or refund your money

We reserve the right to decline returns if the product shows signs of use.

 

 

💳 Refunds

Once your request is reviewed and approved:

  • A replacement, store credit, or refund will be offered depending on the situation

Refund processing time: 10 working days

For prepaid orders:
 Refunds are issued to the original payment method.

For Cash on Delivery (COD) orders:
 Refunds are issued via bank transfer, Easypaisa, JazzCash, or store credit.

 

 

🚚 Shipping Issues

If your order is:

  • Delayed

  • Lost in transit

  • Delivered in damaged condition

Please contact us immediately.
 We will coordinate with the courier and resolve the issue as quickly as possible.

 

 

How to Request a Return

To request a return, exchange, or refund, please contact us through:

Little Nibras Support Team

📧 Email: littlenibras@gmail.com
💬 WhatsApp: +92-314 6423323
Please include:

  • Your full name

  • Order number

  • A brief description of the issue

  • Photos or video (if applicable)

Our support team typically responds within 24–48 hours.


🌱 Our Promise

Little Nibras is built on trust, care, and long-term relationships with families.

If something doesn’t feel right, please contact us.
 We believe in fair solutions, not rigid rules.